We’re not happy until you’re 100% satisfied with the fit of your new shoes.
So, if they’re anything short of perfect, simply send them back or, better still, return them to any one of over 130 The Athlete’s Foot store nationwide and receive a free personalised fitting from one of our qualified Fit Technicians. Read our Full 30-day Guarentee below.
30 Day Fit Guarantee – New or Worn (In-Store or Click & Collect Only)
If you have come into one of our stores and been fitted by one of our certified Fit-Technicians we are absolutely confident in finding you the perfect fit. So, if your shoes aren’t quite right, you can bring them back in store (either new or worn) within 30 days for a FREE personalised one-off Refit by one of our qualified fit technicians. If you are ordering online, don’t worry our fitting service is available if you choose our Click & Collect option and are fitted instore when you pick up your new shoes. Our FIT GUARANTEE is valid for all customers at any of our The Athlete‘s Foot stores nationwide.
30 Day Return/Exchange Policy
If, for any reason you are unhappy with your purchase online or instore, we will happily provide you with an exchange or refund within 30 days of purchase with appropriate proof of purchase. Simply return your unwanted shoes to us unworn, in its original condition including original shoe box and/or packaging within 30 working days from the date of dispatch. Proof of purchase will be required. A refund will not be processed if the goods are not received or the returned goods do not comply with the above conditions. For Online purchases, if you wish to exchange your shoes this can only be done in-store.
*One free return per order. Multiple items can be included in the free return parcel.