Visit our Online Returns Portal and enter in your order number & email address.
The Athlete’s Foot offers two easy ways to return goods.
ONLINE (Returns only)
*This is only available for products purchased online.
1. Visit our Online Returns Portal and enter in your order number & email address.
2. Pack your items in the original shoe box inside a secure satchel or bag. If your order is delivered in multiple parcels, please process your return only when all items have been received. One free return parcel is valid per order.
3. Download and print your return labels, attach label to satchel or bag.
4. Drop off your parcel at any Australia Post office
IN STORE (Returns & Exchanges)
Return your purchase to any one of the over 130 The Athlete’s Foot stores nationwide. Proof of purchase such as tax invoice or online email order confirmation must be presented at the time of your return in store.
All Refunds will be processed to the original payment tender type. Please allow up to 5 business days for funds to clear into your account.
Find your nearest store at: theathletesfoot.com.au/findastore
Please refer to Our 30 Day Returns Policy for details on our 30 Day Fit Guarantee and 30 Day Return/Exchange Policy to determine conditions and eligibility.