Product

1. Dry brush. Remove dirt from the outsole, midsole and uppers using a dry, soft-bristled shoe brush. No shoe brush? No problem—an old toothbrush will work just fine.
2. Make a mild cleaning solution. Mix warm water with a small amount of laundry detergent.
3. Wash laces. Remove the laces and apply a small amount of the mild cleaning solution. Massage the laces, rinse and then dry with a soft cloth.
4. Wash soles. Apply the mild solution to a soft-bristled brush and brush the outsole and midsole. Dry with a soft cloth.
5. Wash and blot. Use the mild solution and a soft-bristled brush or a soft cloth to clean the uppers. Rinse with a warm washcloth, removing soap, suds and any remaining grime. Repeat if necessary.
6. Air-dry. Air-dry at room temperature, out of direct sunlight.

We don't recommend putting your shoes in a washing machine or dryer, or using harsh cleaning products (like bleach).

The Athlete's Foot stock one of Australia's largest footwear ranges across a vast number of premium local and international brands.

We do stock a variety of widths. If a shoe is available in several widths, each width will be listed as a separate shoe online with the available sizes for that width shown.

When viewing a shoe online the description will list the width (this can be located below the photos). The width classifications are below;

Please follow the below guides to assist in choosing the correct sized socks from the Lightfeet range.

Please follow the below guides to assist in choosing the correct sized insole from the Lightfeet range.

Australian sizing is not recognised as a standard size by any of the brands that we stock.

The closest sizing to Australian we advise is US. For conversions we recommend checking your current shoes and seeing if there is a displayed size in US, UK or EU.

Sizing does vary between brands and even different styles in the same brand. The size guide is a recommendation to assist is choosing the best size for you but as every foot is different you may not know for sure until you try a size on.

We offer free returns via post, or in store so you can feel comfortable purchasing online and getting the opportunity to try the shoes on.

The Athlete's Foot stock one of Australia's largest footwear ranges across a vast number of premium brands. You will find a shoe in our range to cater for your arch support needs as well as insoles for added comfort and support.

It can be quite difficult to determine the level of arch support you require via phone or email; we always recommend heading into one of our stores for a full fit service by one of our qualified fit technicians.

You can find your local store here.

Our MyFit Virtual Team will also be able to assist. MyFit Virtual connects you to our in-store Fit Technicians so you can experience our fitting service online. 

You can speak to a Fit Technician here.

We do pride ourselves in stocking quality footwear for our customers, and it is certainly never intended for any of our products to not last for a suitable amount of time.

As we stock a large range of brands and they all have varied warranty periods and assessment requirements we always advise heading into your local Athlete’s Foot store. From there one of our qualified staff members can proceed with a warranty assessment.

All you need to take with you is the product and your proof of purchase (receipt, bank statement, or MyFit account details that the purchase is linked with).

The store will need to physically inspect the shoes before advising of a suitable solution.

We are always happy to hear from our customers if you have any questions or concerns regarding product or an in-store experience please reach out to us via email here.

If your looking for the contact details of your local The Athlete's Foot store, these can be found via our Store Locator. 

In order to find your closest The Athlete's Foot store, including contact details and store opening hours, simply enter your postcode or state into our Store Locator.

Click on "Log In" at the top right of The Athletes Foot website, and select the "Create a MyFit Account" button. You will be directed to enter the information required to create your customer account. You may also choose to 'Create an account' when you proceed to the checkout. An email address will be required to create a customer account.

Log into your customer account and go to the personal details section. You will be able to select edit and edit your account information as required.