We do pride ourselves in stocking quality footwear for our customers, and it is certainly never intended for any of our products to not last for a suitable amount of time.
As we stock a large range of brands and they all have varied warranty periods and assessment requirements we always advise heading into your local Athlete’s Foot store. From there one of our qualified staff members can proceed with a warranty assessment.
All you need to take with you is the product and your proof of purchase (receipt, bank statement, or MyFit account details that the purchase is linked with).
The store will need to physically inspect the shoes before advising of a suitable solution.READ FULL ARTICLE
We are always happy to hear from our customers if you have any questions or concerns regarding product or an in-store experience please reach out to us via email here.READ FULL ARTICLE
Contact your local The Athlete's Foot store
If your looking for the contact details of your local The Athlete's Foot store, these can be found via our Store Locator.READ FULL ARTICLE
How do I find my nearest stores contact details?
In order to find your closest The Athlete's Foot store, including contact details and store opening hours, simply enter your postcode or state into our Store Locator.READ FULL ARTICLE
How do I create a customer account?
Click on "Log In" at the top right of The Athletes Foot website, and select the "Create a MyFit Account" button. You will be directed to enter the information required to create your customer account. You may also choose to 'Create an account' when you proceed to the checkout. An email address will be required to create a customer account.READ FULL ARTICLE
How do I edit my customer account / personal details?
Log into your customer account and go to the personal details section. You will be able to select edit and edit your account information as required.READ FULL ARTICLE
I have forgotten my login and password. What do I do?
Simply go to the 'log in' area and click 'I've forgotten my password'. A reset password link will be sent to your email address for you to reset your password.READ FULL ARTICLE
How do I unsubscribe from your mailing list?
There is an 'Unsubscribe' link on the bottom of every newsletter we send. Simply click 'Unsubscribe' and you're done. Alternatively, if you have a registered account with us, you can sign-in and change your mailing settings.READ FULL ARTICLE
We'll be sad to see you go, however, you can always re-subscribe at any time so you're the first to know about sales, events and subscriber-only promotions and competitions.
I have a store credit note. Can I use it online?
No, unfortunately we are unable to accept store credit notes.READ FULL ARTICLE