I have seen something in your store that isn't online
The Athlete's Foot is a franchised owned network, therefore not all products are stocked consistently from store to store.
If you have seen something you like in-store, and want to enquire about availability online, or in any of our other The Athlete’s Foot stores, please contact our Customer Service Team, or the Store directly to enquire.
We continue to update the online store with new products regularly so keep checking back, alternatively, sign up to our mailing list to stay in the loop.READ FULL ARTICLE
The shoes I want aren't available in my size, what do I do?
The best thing to do is to contact our Customer Service Team to find out if there will be replenishment of stock for the particular style of shoe you are after. Our Customer Service Team will also be able to tell you which stores near your location have your size available.READ FULL ARTICLE
How do I know what size I am?
The Athlete's Foot stock one of Australia's largest footwear ranges across a vast number of premium local and international brands.
Some of these follow the US sizing metric while others follow the UK or EU sizing metric, therefore there can be slight discrepancies in how these may fit.
We do our best to guide you in making the right size choice with our size chart. If you already own a pair of sneakers in the same brand, the best thing to do is to use the same sizing.
If you get stuck, our Customer Care Team is on-hand to help! Simply call 1300 449 239 or email firstname.lastname@example.org.READ FULL ARTICLE
Do you have the same promotions online as in-store?
We endeavour to have all promotions offered in our retail stores available to our online customers.
Our stores are franchised owned so offers may occasionally differ in store - to online. However, any national promotions will be rolled out in all stores. We recommend contacting your local store directly to find out more about current in-store promotions.
Sign up to our emails, and give our Facebook page a thumbs-up - to stay in the know about our exclusive online offers.READ FULL ARTICLE
The item I ordered last week just went on sale!
Occasionally we adjust the pricing on items. Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund for an item that goes on sale after you've purchased it.READ FULL ARTICLE