Where can my order be delivered?
The Athlete's Foot delivers Australia wide (we cannot assist with international shipments).
All orders are dispatched via StarTrack.
Delivery can be made to any of the below locations;
- Residential Address
- Business Address
- Parcel Locker
- PO Box
- Parcel Collect
If no one is present to sign for the parcel, and a safe place for the parcel is available, we will leave it there so it's ready and waiting for you.
If there is no safe place, we'll leave a card as we normally would and the package will be taken to the closest post office for collection.READ FULL ARTICLE
How much does delivery cost?
The Athlete's Foot offers FREE SHIPPING for all orders over $150, No matter your location in Australia or how many pairs you decide to purchase from us.
Orders under $150.00 will attract an automatic $10.00 shipping charge which is added during the checkout process.READ FULL ARTICLE
How long will it take for my order to be shipped?
The Athlete's Foot aims for SAME DAY DISPATCH for ALL orders placed before 11AM (dependent on stock availability). However there may be some delays due to the current volume of orders StarTrack are taking during this unprecedented global situation.
There are sometimes instances where a product you have ordered is not in stock, therefore the same day dispatch may not be met, however you will be notified and we will endeavour to have your order dispatched in a timely manner.
In the unlikely event that an item you ordered is unavailable, The Athlete's Foot will endeavour to notify you of any delay as soon as possible.
* Please note: all dispatch times exclude weekendsREAD FULL ARTICLE
How long will delivery take?
The Athlete's Foot ships all orders via StarTrack premium freight. Once your order has been collected by StarTrack we aim to deliver within 1-3 business days for Metro orders and 4-7 business days for Rural orders made before 11am Mon-Fri.
*Please note: there may be delays to the estimated delivery time frame due to the current Covid-19 crisisREAD FULL ARTICLE
How do I track my order?
From the moment your order leaves the store, you will receive an email notification confirming dispatch details where you will be allocated a tracking number and be advised of your allocated delivery service.
To track your order log into your account and select 'Track my Order' tab on the left hand side.
You may also track your order here with the tracking number provided.READ FULL ARTICLE