What is the reward feature in the App?
The retailer where you bought your Pod and shoe may offer incentives, rewards or advice based on your shoe usage. The retailer cannot actually see your name or specific metrics.
For example, a retailer might create a discount offer for new shoes when runners reach 80% of recommended shoe life. Or, a retailer might create an announcement when the new model of your shoe is about to be released. Or, they might send a coaching tip to all runners with a low cadence. The goal is for retailers to create “personal” offers that really matter to you, instead of blanket offers or tips that are the same for everyone.
The Pod does not use GPS, so neither our company nor the retailer knows anything about your specific location. Your information is a lot more private than most mobile apps.READ FULL ARTICLE
Can I see my data on my desktop computer?
We do not offer a desktop version of the App at the moment.
However, we do offer the ability to download your data, which will be delivered to you email in seconds.
With these reports, you can easily analyze your data details from your desktop.
To download a single run:
From the Run Log, swipe left on the run you want to export. Choose Excel or .TCX format. When you download a single run, you will also receive minute-by-minute data in a second tab.
To download your entire Run Log:READ FULL ARTICLE
Menu > Settings > Export Run Log to Excel
How did you determine the recommended shoe life?
Shoe manufacturers do not publish “retirement” ages for each shoe and to date, there is no comprehensive database of this information. Thus, we worked with experienced retailers and runners to offer the best guidelines available, based on type of shoe and shoe weight.
Retirement mileage will differ for each individual based on numerous factors like weight, running/walking style, running/walking surface, shoe care (alternating with second pair) and more.
Your specific retirement mileage MAY DIFFER from the mileage noted in our App.
An important metric to watch as your shoes age is Rate of Impact.
As the foam breaks down, your rate of impact increases, which can be a risk for injury.
For a case study, check out this BLOG.READ FULL ARTICLE
What do the battery level graphics mean?
When you sync, you will get a quick alert icon to show you how your battery life is doing.
Here are the general standards:
GREEN “FULL” 100%-60%
YELLOW “OK” 59%-30%
RED “LOW” 29% or lessREAD FULL ARTICLE
Can I connect more than one Pod to the App?
Yes. There is no limit to how many Pods can be synced to one MyFit App.
To view your different Pods, swipe the TOP 1/3 of your Dashboard screen right or left.
Be sure the correct Pod/shoe is displayed on the Dashboard before you sync.
To add an additional Pod to your App, open the menu and choose ADD/RESET A POD.
Then follow the same steps from when you added your first Pod.READ FULL ARTICLE
Can I sync my Pod on multiple devices?
However, make sure you are using one log-in to save all the information for that specific Pod.
You can always delete the Pod from one device and sync it to another.
No run history will be lost.READ FULL ARTICLE
How often should I sync?
The Pod can hold up to 20 hours of data between syncs. However, we recommend syncing after every run or walk. It only takes a few seconds. If you forget and there is data waiting on your Pod, you will get a notification reminder.READ FULL ARTICLE
How do I sync?
Step 1: After your run, open the MyFit App on your device. If you have more than one Pod, swipe the top 1/3 of your Dashboard screen left or right to find the Pod you want to sync.
Step 2: Ensure your Bluetooth is turned on and the Pod is awake (gently tap or shake until you see the light flash).
Step 3: Hit the orange TAP TO SYNC icon located at the top left of your Dashboard screen.
Step 4: Your data will sync in a few seconds. Enjoy!READ FULL ARTICLE
Do I need to run/walk with my phone?
Nope! You can run free. Leave your phone at home and sync afterwards.
However, the Pod is built real-time capable. To use this feature with compatible 3rd party watches or apps, you will need to carry the device with you. Read more.READ FULL ARTICLE
What devices will the Pod/App sync to?
The MyFit Pod App requires iOS 8 or newer, Android 4.3 (Jellybean) or newer, and Bluetooth 4.0 or newer.
The App will work on a phone or a tablet. For a full list of devices that can be used with the MyFit pod App, please see supported devices.
To pair the Pod in real-time to 3rd party watches or apps, the watch or app must accept foot pod data via Bluetooth. Read more.READ FULL ARTICLE
Help! My shoe model is not listed.
We take great care to ensure our shoe database is up-to-date. However, if we missed yours, please send us a note and we will add your shoe quickly.
Once you input your shoe information, be sure to tap the shoe picture on your Dashboard. You will see your model’s weight, drop and recommended shoe life. While there, be sure to rate your shoe!READ FULL ARTICLE
Why do you need my height, weight and shoe model?
When you sync, our custom algorithms crunch the metrics collected by the Pod and take into account your height, weight and shoe model. Height, weight and shoe type are needed to calculate things like rate of impact and stride length, for example. The more profile information you input, the more accurate your data will be.READ FULL ARTICLE
How do I connect my Pod to the App?
Step 1: Download the free MyFit Pod App.
Step 2: Turn on Bluetooth. Do not pair the Pod with the native Bluetooth setting of your phone or tablet. The Pod pairs within the App only.
Step 3: Register using email (or Facebook). Enter your profile information.
Step 4: From the Menu, choose ADD/RESET A POD. Choose your Pod on the list by matching the last two characters of your Pod serial # found on the bottom of your box and inside your battery cap. (i.e. If your code was D0:11:11:A0:11:A1, look for “A1.” Character range is 0-9 and A-F.)
Step 5: Enter the last two characters of your Pod serial #. Hit SAVE.
Step 6: Enter your shoe information. Enter the starting distance already on your shoes, if any.
Step 7: Accept any firmware or App updates, if any.
Step 7: Head out the door! Keep in mind: although no lights will appear on your Pod, it is on and tracking your workout.READ FULL ARTICLE
Where do I see my shoe odometer?
Your Shoe life Odometer is always available on your App’s Dashboard, top center.
Also, be sure to check out your little Dashboard runner…notice anything about his/her location along the trail?
Note: Pod LED correlates to shoe life, not battery life.
Are you seeing Red? Time for new shoes!
The Pod’s Shoe Odometer feature means you will know exactly when to replace your shoes, before risking injury.
To read more about why shoe life matters, check out this blog by our Dr. Steve and Pod user Yosh.
READ FULL ARTICLE
Can I get MyFit Pod data in real time?
On July 13, 2017, Firmware was released, giving MyFit Pod users the option to connect in real-time to a compatible app or watch.
The New MyFit Pods are already built real-time capable. You just need the new Firmware to enable this feature.
The feature follows the standard BLE profile that includes cadence, stride length, pace, distance and duration. However, not all apps or watches can show these available metrics in real-time.
The minimum requirements for compatibility: You will need the MyFit Pod App, or watch that supports 3rd party foot pod data via Bluetooth Smart (also called BLE or Bluetooth 4.0).
Devices that are ANT+™ will not be compatible. Some examples are Map My Run, Zwift Run, Polar and Suunto watches.
To read more, including a list of compatible watches and apps, see our real time blog.
Can I download/export my Pod data?
Yes! We offer a number of options to export data.
Direct export to Strava or TrainingPeaks™
Run Detail > download icon top left of screen
Any session can be sent to these online training platforms. Tap the export icon found on the top left corner of the Run Details screen. Then choose Strava or TrainingPeaks™. If it is your first direct export, you will need to connect your account and give permission. After this one time log-in, your session will be sent immediately, the second you tap the platform icon. See more information and direct export FAQs here.
One time log-in screens.
Download your entire Run Log (Excel only):
Menu > Settings > Export Run Log to Excel
Your Run Log will be delivered to your email in seconds.
Download a single run (.TCX or Excel):
Run Log > swipe left on a session > choose .TCX or Excel
Your session will be delivered to your email in seconds. Single session downloads include minute-by-minute data in a second tab.
Export single session from Run Log
Visual Infographic for excel or .TCX export:
How do I "adjust & calibrate" my session?
We have always offered the ability to calibrate distance. With an App update in August 2017, we added the ability to adjust duration as well.
Here is the difference:
Change the start and/or end time of your session (trim off or add back cool-down and/or warm-up minutes). Will save to the Run Log. Affects one session only. Pod does not need to be awake and available.
Edit the total distance. Will save to the Run Log. Will push an updated algorithm to your Pod and affects all future sessions. Pod needs to be awake and available.
Here is how the “adjust & calibrate” process works (see screen shots far below):
1 – Tap “adjust & calibrate”
This command is located at the top left of the Run Details screen, just below the distance.
2 – View Your Session
First you will see a visual graph of your entire session. If you want want to make any changes, tap ADJUST.
3- Adjust Duration
Next, you can change the start/stop times of your session. This is optional. Tap NEXT.
4- Calibrate Distance
Enter the known distance. Tap DONE.
More about Distance Calibration.
Out of the box, the distance calculation is typically 94% accurate or better. A calibration will push an updated algorithm to the Pod based on your personal gait. On your next run, the accuracy will increase, typically to 97% or better. Remember that GPS is looked upon as the gold standard, but may not always be 100% accurate. Read this detailed report comparing GPS accuracy with foot pod accuracy.
More about Duration Adjustment.
Without buttons, the Pod needs to know when you start, stop and pause your sessions. It does this with built-in measure parameters. The little Pod has big smarts! But if you want to customize your session data outside these parameters, now you can. For example, if the Pod did not count your warm-up but you wanted to include it, you can add those minutes back in. If the Pod included your cool-down, but you want to erase it, go ahead!
Can Pod and watch data be merged in Strava?
Third parties do no have access to manipulate any data in Strava – they can only direct export data. That means that watch-only data and Pod-only data for the same session can both be sent to Strava (or TrainingPeaks™) but cannot be merged together.
You will end up with two session for one run.READ FULL ARTICLE